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Frequently Asked Questions

Answers about estimates, services, areas, and how we work.

General

What makes Back To The Garden Cleaning faith-based?

Our faith guides how we treat clients, employees, and the work itself, with integrity, accountability, and care. We see every space as something entrusted to us.

Do you specialize in commercial cleaning?

Yes. Commercial and post-construction cleaning are our primary focus, and we also clean homes.

What types of facilities do you clean?

Offices, restaurants, churches, apartment complexes, professional buildings, retail spaces, and construction or renovation sites.

Do you offer FREE estimates?

Yes. We provide FREE estimates for every service. Request one online or call (330) 328-7658.

Which areas do you serve?

We serve Mahoning, Trumbull, and Columbiana Counties, including Youngstown, Austintown, Boardman, Canfield, Poland, Struthers, Campbell, Lowellville, Sebring, and Warren.

Are your cleaners insured and background-checked?

Yes. Our company is insured, and our team members are background-checked and trained.

What cleaning products do you use?

We use our own non-toxic cleaning formula, developed with a local formulator. Tell us about any sensitivities and we will plan around them.

Do you clean homes as well as businesses?

Yes. We offer one-time deep cleans, spring cleaning, move-in and move-out cleaning, and post-construction cleaning for homes. Recurring service is for businesses, churches, and multi-unit buildings.

How do I get started?

Request a FREE estimate online or by phone. We learn about your space, send a custom plan with the scope in writing, and schedule your first visit.

Estimates and scheduling

How do estimates work?

We ask about square footage, frequency, and the types of rooms and floors, then send a written scope and price. Estimates are FREE.

How quickly can you start?

It depends on the schedule. Call (330) 328-7658 and we will tell you the next available start.

Do I need to sign a long contract?

Ask us about terms when you request your estimate. We confirm everything in writing before the first visit.

What if I am not happy with a visit?

Tell us right away and we will make it right.

Commercial Cleaning

Do you offer recurring or one-time commercial cleaning?

Yes. We provide both scheduled programs and one-time commercial cleans.

Can you clean in regulated or high-standard environments?

Yes. We follow detailed written processes for offices, restaurants, and facilities with high standards. Tell us about any rules at your site when you request an estimate.

How do commercial estimates work?

We ask about square footage, frequency, and the types of rooms and floors. Estimates are FREE, and we confirm the scope in writing.

Can you clean after hours?

Yes. We schedule around your hours so cleaning does not get in the way of your business.

Office Cleaning

How often should an office be cleaned?

It depends on foot traffic. Busy offices often need restrooms and break rooms cleaned every working day, while lighter offices may do well with two or three visits a week.

Do you bring your own supplies and equipment?

Yes. Our crews arrive equipped. If your building requires specific products, tell us and we will work with them.

Are your cleaners background-checked?

Yes. Our team members are background-checked and our company is insured.

Church Cleaning

Do you work with churches of all sizes?

Yes. We serve small congregations and large facilities alike.

Can you clean between services or before events?

Yes. We plan around your calendar, including weddings, funerals, and holiday services.

Do you offer one-time cleans for church events?

Yes. We can do a single deep clean before a big event or a seasonal reset.

Restaurant Cleaning

Can you clean after we close?

Yes. After-hours scheduling is the most common setup for restaurants.

Do you clean commercial kitchens?

We confirm the kitchen scope during the estimate. Some tasks, such as hood and exhaust cleaning, are specialist work, and we will tell you plainly what we do and do not cover.

Do you offer one-time deep cleans?

Yes. Many restaurants book a deep clean before a reopening, a remodel, or a busy season.

Apartment Cleaning

Do you clean apartments between tenants?

Yes. Turnover cleaning is a core service, and we can set up a recurring arrangement for properties with regular move-outs.

What if the unit has not been deep cleaned in years?

We assess the condition during the estimate. Heavily soiled units take longer, and we price them based on the actual work involved.

Do you clean hallways and shared spaces?

Yes. Common areas can be added to a recurring schedule.

Move In / Move Out Cleaning

When should I schedule a move-out clean?

Schedule it after everything is out of the home and before your walkthrough or key handoff, so the cleaning reflects the final condition.

Do you clean inside appliances and cabinets?

Yes. Interiors are part of a move-in and move-out clean, and we confirm the full list in your estimate.

Can you clean a home before I move in?

Yes. A pre-move-in clean is popular with buyers and renters who want to start fresh.

Deep Cleaning

What is the difference between a deep clean and a regular clean?

A regular clean maintains the surfaces. A deep clean adds the detail work, such as baseboards, grout, appliance interiors, and buildup, that routine visits do not reach.

How often should I schedule a deep clean?

Many households book one or two a year, often in spring and before the holidays. Busy commercial spaces may schedule them more often.

Should I do a deep clean before starting a commercial cleaning program?

It helps. A first deep clean sets a clean baseline so recurring visits can focus on maintenance.

Spring Cleaning

When should I book spring cleaning?

Book as early as you can. Spring weekdays fill up, and early booking gives you the date you want.

Can I add windows or other extras?

Yes. Tell us what you want when you request the estimate and we will include it in the scope.

Do you offer spring cleaning for businesses?

Yes. Offices, shops, and churches often book a seasonal reset.

Residential Cleaning

Do you offer weekly or monthly house cleaning?

No. For homes we focus on one-time cleaning: a standard clean, a deep clean, spring cleaning, move-in and move-out cleaning, and post-construction cleaning. Recurring service is for businesses, churches, and multi-unit buildings.

What cleaning products do you use?

We use our own non-toxic cleaning formula, developed with a local formulator. If anyone in your home has specific sensitivities, tell us and we will plan around them.

Do I need to be home during the cleaning?

No. Many clients arrange access in advance. We confirm the details during scheduling.

One-Time Cleaning

How much does a one-time cleaning cost?

The price depends on the size of the space, its condition, and what you want included. We give a FREE estimate with the scope and price in writing before we start.

What is the difference between a one-time clean and a deep clean?

A one-time clean is a single visit, and a deep clean is a more detailed version of it that adds baseboards, inside appliances, and other hard-to-reach areas. Tell us what you need and we will recommend one.

Do you offer one-time cleaning for businesses?

Yes. We do one-time commercial cleans for offices, restaurants, churches, and rental units, including before events or inspections.

Can I book another one-time clean later?

Yes. Many clients book again before the holidays, guests, a listing, or a move.

Janitorial Services

What is the difference between janitorial service and commercial cleaning?

Janitorial service is the recurring daily or weekly upkeep of a building, while commercial cleaning can also include one-time and deep cleans. We offer both.

Can you clean after business hours?

Yes. We schedule evenings, early mornings, and weekends so cleaning does not interrupt your work.

How often should a commercial space be cleaned?

It depends on foot traffic and use. Our FREE frequency calculator gives a starting point, and we adjust after the first visits.

Do you offer FREE estimates for janitorial service?

Yes. Every estimate is FREE, with the scope and price in writing.

Renovation Cleaning

What is the difference between renovation cleaning and post-construction cleaning?

Post-construction cleaning is usually the final clean of a new build. Renovation cleaning focuses on remodeled spaces where dust has spread into rooms that were already finished or lived in. We do both.

When should renovation cleaning happen?

After the contractors finish and before you move furniture back. Cleaning too early means dust settles again.

Do you clean up construction debris?

We pick up light debris, packaging, and protective coverings. Large demolition or hauling is best handled by your contractor.

Can you work around my contractor's schedule?

Yes. Tell us the finish date and we will schedule the clean right after.

Real Estate Cleaning

Do you clean vacant properties?

Yes. We clean vacant homes and rental units, and we coordinate access through you or your agent.

Can you clean right before photos or an open house?

Yes. Tell us the date and we will schedule around it. Rush timing depends on our calendar, so call early.

Do you work with real estate agents on repeat jobs?

Yes. Agents and property managers can set up repeat cleaning for new listings.

Is move-out cleaning the same as pre-listing cleaning?

They overlap. Pre-listing focuses on showing the home at its best, and move-out cleaning focuses on leaving it clean. See our move-in and move-out service as well.

Post Construction Cleaning

What is included in post-construction cleaning?

Fine dust removal, surface detailing, floors, fixtures, windows, and final preparation for occupancy.

Do you clean commercial construction sites?

Yes. Commercial post-construction cleaning is one of our core services.

Can you do a final clean before an inspection?

Yes. Our service is designed to support walkthroughs and inspections.

Are you insured?

Yes. We are insured for commercial and residential projects.

Airbnb and Short-Term Rental Cleaning

Can you work around guest check-out and check-in times?

Yes. We build the schedule around your listing calendar.

Do you handle linens?

We can make beds with your linens. Laundry arrangements are confirmed in the estimate.

Do you clean multiple listings?

Yes. Property managers can schedule several units under one plan.

4.9
Rated 4.9 on Google by local clients
★★★★★

Met Diana, gave me a couple of different quotes. Very efficient, sent two people that.Came and cleaned our house, they did a deep clean at a fair price, everything came out great! Would definitely recommend!

Steven SilvestriGoogle review
★★★★★

Back to the Garden cleaning company has been such a blessing to me Dani & James are dependable throughly ,and so kind .My apartment feels fresh and well cared for everyone’s truly grateful for their help.

Pat RossGoogle review
★★★★★

Back To The Garden Cleaning does an amazing job! They’re thorough, dependable, and bring such a peaceful, fresh feeling to the whole home. The team is kind, easy to work with, and truly takes pride in their work. Highly recommend them if you want your space to feel genuinely clean and cared for!

Sarah HutzellGoogle review
★★★★★

Great attention to details and thorough cleaning of agreed upon areas in our home. The cleaning products they use smell wonderful. Highly recommend.

Cindy KoerthGoogle review
★★★★★

Back to the Garden Cleaning always leaves our home smelling so good. Cori, our cleaner, does a really good job cleaning and is very reliable. She also gets along great with our two dogs and two cats. I highly recommend them.

Jill DiehlGoogle review
★★★★★

Back To The Garden" receives 5 stars! There was a tremendous amount of work needed in my preparation to moving. What a great job of cleaning, trashing, organizing and preparing my home for showing! A breath of fresh air and a burden lifted.

Patty ScahillGoogle review
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